Reset password via e-mail

Enter your UGent login name (username), click the checkbox next to "I'm not a robot" and click "Send e-mail". You will receive an e-mail with a link to reset your password.

Please take care:

You can only use this service if you have previously registered your private e-mail address with UGent.

Staff: in Apollo (Personeel > Mijn Gegevens > Persoonlijke gegevens > Communicatie > Extern e-mailadres) - Tip: Use the "Help" link in the Apollo application.

Students: in Oasis (Mijn Oasis > persoonlijke gegevens > contactgegevens > e-mail) - Tip: Use the manual in the Oasis application, via the question mark icon.

Need help?

Read more about the UGent password on the helpdesk site.
Trouble with your password? Please contact Account Management.